International Shipping

At Sakaya.co, we are excited to share the authentic experience of Japanese sake with enthusiasts around the globe. Our commitment to preserving sake culture extends to providing efficient international shipping to ensure you receive the finest sake near you.

Shipping Destinations

We ship to the following countries / cities:

  • Australia
  • Hong Kong
  • Macau
  • Singapore
  • Switzerland
  • Taiwan
  • United Kingdom

Delivery Time: Shipments typically arrive within 3-7 days.

CONTACT US FOR OTHER LOCATIONS

If you reside in any of the following countries / cities and wish to purchase our sake, please reach out to us at cs@sakaya.co:

  • Austria
  • Azerbaijan
  • Bangladesh
  • Barbados
  • Belgium
  • Bhutan
  • Bulgaria
  • Chile
  • Costa Rica
  • Croatia
  • Denmark
  • Egypt
  • El Salvador
  • Estonia
  • Fiji
  • Finland
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Laos
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxumbourg
  • Macedonia
  • Maldives
  • Mexico
  • Monaco
  • Mongolia
  • Morocco
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Norway
  • Pakistan
  • Peru
  • Portugal
  • Qatar
  • Romania
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • Thailand
  • Tunisia
  • Turkey
  • Ukraine
  • United Arab Emirates

Currently, we are unable to ship to the following countries / cities:

  • Argentina
  • Belarus
  • Brazil
  • Brunei
  • Cambodia
  • Canada
  • China (Mainland)
  • Czech Republic
  • France
  • India
  • Italy
  • Malaysia
  • Philippines
  • Poland
  • Puerto Rico
  • Russia
  • Saudi Arabia
  • Sweden
  • United States of America (Including Hawaii, Guam and Saipan)
  • Vietnam

Summary of Shipping policy

Acceptance of Terms

By using Sakaya.co, you acknowledge and accept our shipping policy.

General Policies

  • Order Cancellation: Once an order is completed, it cannot be canceled.
  • Address Changes: Changes must be made before processing; no modifications after obtaining a tracking number.
  • Tracking Responsibility: Customers must track their packages once handed to FedEx.

Shipping Details

  • Methods and Costs: Shipping costs vary based on product, location, and method. Options are displayed at checkout.
  • International Shipping: Using FedEx for safe delivery from Japan.
  • Bulk Delivery to Hong Kong: Monthly service with a longer delivery time.
  • Same-City Deliveries: Available for local merchants.

Legal Age and Compliance

Users must be of legal drinking age and comply with local laws regarding alcohol purchase and delivery.

Customs and Fees

Customs duties and taxes are the recipient's responsibility; Sakaya.co is not liable for these charges.

Insurance and Refunds

  • Shipping Insurance: Required for all orders; no refunds without it.
  • Final Sale Policy: All sales are final; no refunds once an order is confirmed.

Delivery and Tracking

  • Tracking: Provided via email once the order ships.
  • Delivery Times: Vary by method (e.g., Japan to International Market: 3-7 days).
  • Failed Deliveries: Customers are liable for charges if orders are returned due to address issues or refusals.

Damaged Goods

Quality issues should be reported to the manufacturer. Damaged items must be documented and reported to both FedEx and Sakaya.co.

Incorrect Goods

Original packaging and product attributes are not guaranteed; discrepancies may occur.

At Sakaya.co, we believe that enjoying Japanese sake—whether for cooking or pairing with sushi—should be accessible. Explore our offerings to find the perfect sake for your culinary adventures!


For any inquiries about where to buy sake or our shipping options, feel free to contact us. Enjoy the journey of discovering sake with Sakaya.co!


Sakaya.co reserves the right to update this policy without prior notice.